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Our Services

Who we work with

Placemaking & Architecture Practices 
Sustainability, Engineering & Environmental Consultancies 
Housing Companies 

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What are immediate benefits from a conversation with us?

It can take us less than 3 sessions to pinpoint and roadmap initiatives that:   

  • Increase whole business margins by up to 5% 

  • Streamline technical delivery time by up to 80% 

  • Recoup investment within 10 months 

  • Provide ROI up to 12:1 over 5 years ​

 

All while accelerating your sustainability agenda. 

Strategic Planning

Whether you have an existing strategy or need to develop one from scratch, we can help you define a clear path. We take a two-pronged approach to strategy, focusing on both targeted areas for value creation and comprehensive across-the-board change.

 

We'll work with you to:

  • Clarify your vision

  • Develop a strategic roadmap: 

  • Optimise key areas: Focus on your organisation's culture, the value you create through your services and products, and the processes and technology you use to deliver them.

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Leverage existing assets: Identify and build upon your existing strengths while addressing areas for improvement.

Create Disruptive Services

Our core service is to increase the desirability & profitability of your services. We focus on increasing efficiency and making your outputs more valuable. Here’s how we do it: 

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We help you: 

  1. Reduce costs 

    1. Pinpoint the right problems to fix.

    2. Examine from start to finish e.g. Sales, Marketing, Branding, project management, technical work, project completion, repeat business and referrals 

    3. Get rid of anything that's not useful.

    4. Fix bottlenecks.

    5. Define and implement better ways of working. Be that PM training, changes in approvals processes or follow up with clients post completion.  

    6. Use technology to make things easier, quicker and higher quality. Be that automation of repetitive tasks, collation and analysis of project data, improved communication, collaboration, and data management, or creation and part completion of outputs. 

    7. Help your team focus on what they do best. Applying their professional judgement and guiding clients, not undertaking low value, monotonous work. 

 

  1. Deliver better outcomes 

    1. Respond to modern challenges: update offerings to take account of the plethora of new challenges we face including system design, sustainability and social value.

    2. Maximise Customer success: To maximise value creation for clients, use UX design to examine your service, making sure it effectively solves their new problems. Update your offering and remove anything that no longer provides value.

    3. Leverage Technology: Use appropriate technology to make your outputs more useful. 

 

  1. Solve new problems

    1. Move Upstream: Use your knowledge to tackle the root causes of problems and offer preventative services. There is an opportunity to create significant value for a client by helping them avoid future problems. 

    2. Integrated solutions: The built environment is complex and the industry fragmented. This is inefficient but also presents a big opportunity. By developing integrated solutions that bring everyone together, you can tackle these challenges head-on, solve structural inefficiencies and create significant value for your clients. 

    3. Develop new services: What other problems do your customers have? Can you use your skills and knowledge to deliver new outcomes to help your clients succeed? 

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Benefits include: 

  • Accelerate delivery of sustainability and social value outcomes 

  • Increase your profit margins. 

  • Reduce costs, increase your market share, out compete your competitors

  • Increasing the quality and standardisation of your outputs. 

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This service can have a very quick return on investment, as even small improvements in efficiency of delivery can lead to significant impacts on profit margins.

Culture Change 

We identify and empower your latent changemakers through targeted coaching and training programs, delivered in-house or by our best-in-class partners. Our offering targets these areas: 

 

1. Empowering Individuals, Transforming Teams

  • Unlock Potential: Guide individuals to challenge limiting beliefs, leverage their strengths and align passions with organisational purpose, fostering intrinsic motivation and high performance.

  • Cultivate Leaders: Develop leadership capacity at every level, empowering self-managing teams to take ownership and drive results.

  • Break Barriers: Learn skills to break down organisational/ industry silos and boundaries .

 

2. 21st Century Design Skills 

  • Systems Thinking: Equip participants with the tools to understand complex systems and design solutions for them.

  • Carbon Reduction: Go beyond basic carbon accounting and empower participants to develop and implement impactful carbon reduction in design. 

  • Sustainable Design Expertise: Integrate sustainability, social value, regenerative and circular economy principles, into your standard design practices.

  • End User & Client Centred Design: Develop expertise in designing solutions that prioritise both end-user needs and client success, including effective strategies for navigating potential conflicts between these perspectives. 

 

3. Value Creation 

  • Strategic Focus: Learn techniques to pinpoint high-impact areas within large and complex problem spaces, ensuring effective resource allocation and maximum impact.

  • Agile & Innovation Mastery: Equip participants with innovation delivery methodologies to ensure rapid, build, test, learn, pivot cycles. 

  • Service creation and growth: Learn effective sales and marketing techniques that grow market share but more importantly provide market intelligence on how to improve services.

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